A1 Garage Door Services
  • Tempe, AZ, USA
  • $12 - $16/hour
  • Hourly
  • Full Time

A1 Garage Door Service, the industry leader in garage door installation and repair, seeks an experienced Customer Care Representative to join our growing organization. 

A family owned and operated business, A1 Garage Door Service has maintained a stellar reputation as the foremost garage door specialists in the industry. We proudly uphold an A+ rating with the Better Business Bureau, 5 stars on Yelp, and have been an Angie's List Super Service Award recipient five times. We are proud to operate multiple locations throughout 6 states with continued plans for growth. We carry all the best, high-quality products from the top garage door brands. For more about us, please visit www.a1garage.com.
 

Job Description:

  • Take turn over calls from our primary call center that they are unable to book because of pricing, time frame, or other issues. You will be required to book a minimum of 50% of the calls.
  • Return unanswered calls and messages left on voice mail.
  • Take phone payments
  • Call, negotiate and book leads from other lead sources,
  • Call and book new door jobs with customers with previous unsold quotes.
  • Track all inbound calls and check call disposition
  • Other duties as assigned by management

We are looking for a positive, high energy person with great phone presence, a proven closer.  If this is you apply today.  Position available immediately.

Requirements:

2+ years phone sales experience

2+ years call center experience

2+ years experience using Microsoft Windows, Internet based programs, and Microsoft Office

Pass background check

Pass drug screening

Desired:

Bachelor's Degree any area

Scheduler

Experience in the home service industry

Starting Pay: $12-$16/hour DOE

Full-time position

Starting pay: $12-$16 DOE plus monthly performance bonus

Paid time off and vacation starts accumulating after 90 days

Company sponsored health care, dental, vision, and other insurances.

A1 Garage Door Services
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