A1 Garage Door Services
  • Tempe, AZ, USA
  • 14.00
  • Hourly
  • Full Time

A1 Garage Door Service, the industry leader in garage door installation and repair, seeks an experienced Customer Service Level 2 to join our growing organization. 

A family owned and operated business, A1 Garage Door Service has maintained a stellar reputation as the foremost garage door specialists in the industry. We proudly uphold an A+ rating with the Better Business Bureau, 5 stars on Yelp, and have been an Angie's List Super Service Award recipient five times. We are proud to operate multiple locations throughout 6 states with continued plans for growth. We carry all the best, high-quality products from the top garage door brands. For more about us, please visit www.a1garage.com.
 

Job Description:

  • Take turn over calls from our primary call center that they are unable to book because of pricing, time frame, or other issues. You will be required to book a minimum of 50% of the calls.
  • Return unanswered calls.
  • Take phone payments
  • Call, negotiate and book leads from other lead sources,
  • Call and book new door jobs with customers with previous unsold quotes (Commission for completed installs)
  • Call and book customers who have been quoted for repair but not completed by technicians (Commission upon completion)
  • Other duties as assigned by management

Requirements for the Customer Service Level 2:

  • 2+ years phone sales experience
  • 2+ years call center experience
  • 2+ years experience using Microsoft Windows, Internet-based programs, and Microsoft Office
  • Commitment to customer satisfaction and high-quality standards
  • MUST be able to work weekends and night shifts
  • Background check and drug screen a condition of employment

 

We are looking for a positive, high energy person with great phone presence, a proven closer.  Bachelor's degree desired but not required. If this is you apply today. Position available immediately.

Starting Pay: $14/hour

A1 Garage Door Services
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