A1 Garage Door Services
  • Tempe, AZ, USA
  • DOE
  • Hourly
  • Full Time

MelloMotive is a family owned automotive repair and fleet maintenance service located in the Phoenix Sky Harbor Airport area. We are searching for an experienced automotive repair and up-fitting shop manager to manage its diverse auto repair and fleet service operation in Phoenix Arizona. MelloMotive is a one-stop shop for fleet service vehicle operations providing not only auto and fleet maintenance but operate an in-house custom graphics and vinyl wrap service for fleets and custom wraps. Additionally, MelloMotive manufacturers and installs custom heavy-duty ladder racks for fleet service vehicles. 

Manager Candidates Will Take a Leadership Role In:

  • Customer Satisfaction & Retention
  • Serving Customers' Automotive Service Needs
  • Employee Retention
  • Creating Results for Employees, Customers, and the Company

Key Shop Manager Responsibilities Include:

  • Ensure a positive customer experience
  • Exceptional customer service
  • Manage customer relationships
  • Utilize exceptional people skills to manage customer satisfaction and company employee retention
  • Maintain an environment of quality work, teamwork and high morale
  • Select, coach, lead and supervise vehicle technicians
  • Ensure the overall success and performance of the shop specific to its financial goals and objectives
  • Monitor and manage daily sales and service sales to meet company objectives
  • Manage and write ROs, and customer repair requests
  • Follow pricing policies to obtain satisfactory gross margins
  • Monitoring sales and service activities to ensure customers receive satisfactory service
  • Liaison between customers and shop technicians
  • Assign and dispatch service work and tasks to shop employees for completion
  • Assisting with the purchase of parts, materials and equipment.
  • Enforce safety, health, and security rules following all company-issued policies/procedures
  • Ensure a clean shop and customer waiting areas to reflect the proper company image to the public and its customers
  • Schedule employees' shifts and approving timecards weekly
  • Recruiting and hiring qualified technicians and employees.
  • Manage ongoing training of all shop and developing employees for advancement within the company.
  • Interact with company accounting office to manage financial accounting
  • Manage facility cleaning, inventory restocking, and updating store displays daily as needed.
  • Solicit new fleet and service accounts as needed
  • Oversee and protect company assets including inventory, cash accounts, receivables, equipment and facility
  • Conduct monthly safety meetings with company employees
  • Ensure all repair and service work is performed utilizing the proper equipment in the safest means possible
  • Regular attendance in accordance with the assigned schedule
  • Ability to perform physical requirements as listed in job description
  • Other essential and non-essential duties as assigned by management from time to time

 

Position Requirements:

  • Previous automotive management experience
  • Previous service writer experience
  • Automotive repair knowledge
  • Great customer communication skills
  • Valid driver's license
  • Pre-employment drug test and background check

Compensation: Negotiable, contingent upon experience.

This is a full-time position offers a highly competitive wage, opportunity for advancement and benefits package including medical, dental, vision, health insurance and life insurance. 

MelloMotive is an Equal Opportunity Affirmative Action Employer


A family owned and operated business, A1 Garage Door Service has maintained a stellar reputation as the foremost garage door specialists in the industry. We proudly uphold an A+ rating with the Better Business Bureau, 5 stars on Yelp, and have been an Angie's List Super Service Award recipient three times. We are proud to operate multiple locations throughout 10 states with continued plans for growth. We carry all the best, high quality products from the top garage door brands. For more about us, please visit www.a1garage.com. 

A1 Garage Door Services
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